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27 May 2026
Digital signatures are your personal asset that is extremely confidential and non-negotiable to have for key tasks. That’s why it is kept surveilled. So, when you try to open its PDF and it shows an irritating question mark (?) on the signature lock, understand that it wants to check the validity. The question mark symbolizes "validity unknown."
So here, you don't need to panic. That red sign is not saying that your document is fake. It just means that your PDF reader is acting like a janitor or security guard who does not recognize the person who just signed in.
For sure, it’s a problem. Now, your computer needs the trust signal to open it. So, these steps can help you to remove that confusion and see the red question mark changing into a green checkmark, which means “Valid Signature." Let’s dive into these steps to verify your digital signature in a PDF by using the free Adobe Acrobat Reader.
Make sure you open your document inside the official Adobe Acrobat Reader software on a laptop or PC (this doesn't work well on basic web browsers like Google Chrome).
Open the PDF file and mouse over the digital signature block. It’s mostly located at the bottom of the page. Now, move your mouse on the box that shows the red flag, or the "Validity Unknown” message. As you click, a small dialog box will pop up, namely “Signature Validation Status."
Closely watch that popped-up box and click on the button that consists of the "Signature Properties." As you click, a larger menu with multiple technical details will flash.
Now, search for a button labeled “Show Signer’s Certificate." You can easily find it under the summary or “signer” tab. Once found, click it. This action will click open the digital identity card or DSC of the person or government authority who signed your online document.
Now, this is where some crucial things will go on.
Thereafter, click off the smaller pop-up windows by tapping on "OK" until the system directs you to the main document page. The final step is to click the button that says “Validate Signature."
And that’s it! The red question mark will transform into a green check mark.
As Adobe learns that the certificate is authentic, it simultaneously does these things in the backend:
The trustworthiness of the digital document depends on the intact and untampered signature. You can check it by following these steps: Click "?" ➔ Signature Properties ➔ Show Signer's Certificate ➔ Trust Tab ➔ Add to Trusted Certificates ➔ Check All Boxes ➔ Validate. Once followed, these steps will successfully let you see a real digital signature that you can trust
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